Logging Statistics for Remote Analysis

You can use Adaptec Storage Manager to gather advanced usage statistics for the RAID controllers in your system, and to periodically send the data to a remote contact for analysis. This feature is referred to as “call home.”

Note! In this release, call home is not enabled in Adaptec Storage Manager. To gather statistics about your system for remote analysis, enable statistics logging as described in this section, then create a Call Home Support archive (see below). For more information, contact your Adaptec by PMC service representative.

The information gathered by Adaptec Storage Manager includes:

Note! If you prefer not to gather statistics for a controller, you can disable statistics logging on that controller.

Note! Adaptec Storage Manager does not gather proprietary site information when logging statistics for remote analysis. In addition to logging usage statistics, it gathers the same error log files and controller configuration data as the ASM support archive.