Email notifications are email messages about events on a system in your storage space that are sent to specified users. Email notifications can help you monitor activity on your entire storage space from any location, and are especially useful in storage spaces that include multiple systems running the Adaptec Storage Manager Agent only.
Only the users you specify receive email notifications. You can specify which types of events generate email messages (Error, Informational, Warning). You can also specify if you want to be notified instantly when an event occurs to ensure that urgent issues receive immediate attention from the right people. Alternatively, you can specify that you want events “coalesced” and receive only one email message for each event type.
To Set Up Email Notifications:
Notes! 1) You must complete the tasks in this section for each individual system that you will be monitoring with email notifications. 2) Before you begin, be sure to gather this information.
The address of your Simple Mail Transfer Protocol (SMTP) server (host name and domain, or TCP/IP address)
The name and email address of each person who will receive email notifications
The SMTP server user's login credentials if you use a secure mail server
In the Enterprise View, select a system.
In the Configure menu (on the tool bar), select the system you want, then select Email Notifications.
The Email Notifications window opens. The SMTP Server Settings window opens if you haven’t set up email notifications previously. (If you have set up email notifications previously, the SMTP Server Settings window does not open—skip to Step 5.)
Enter the address of your SMTP server and the server's port number (or use the default port). Then enter the “From” address to appear in email notifications. If an email recipient will be replying to email notifications, be sure that the “From” address belongs to a system that is actively monitored.
If authentication is enabled on your SMTP server (that is, the server requires authentication details before it will send messages to users), select Use Secure Mail Server, then enter the SMTP server user’s login credentials in the space provided.
Click OK to save the settings.
In the Email Notifications window tool bar, click Add email recipient.
The Add Email Recipient window opens.
Enter the recipient’s name and email address, select the level of events for which the recipient will receive an email, select the notification type—Instant or Coalesced—then click Add.
Note! With Coalesced notifications, you receive one email message for a group of events, not for each event individually. The minimum interval between email messages is one minute.
Repeat steps 5 and 6 to add more email recipients.
Click Cancel to close the Add Email Recipient window.
Note! Although you can not sort the list of email recipients, you can reorganize the columns by clicking and dragging the column heads.
Close the Email Notifications window.
Open the Email Notification Manager, as described in "To Set Up Email Notifications", above.
Select the email address.
In the Actions menu, select Send test message.
The test message is sent. If the test is successful, the email recipient receives the test message. If the test fails:
Ensure that the recipient’s email address is correct.
Ensure that your SMTP server address is correct.
Try sending the test message again.
To Modify or Remove Recipient Information:
Open the Email Notification Manager, as described in "To Set Up Email Notifications", above.
Select the email address.
Modify the recipient’s information as required, then click OK.
Or,
In the tool bar, click Delete email recipient, then click Yes to confirm the deletion.
Your modifications become effective immediately.
You can modify the email notification settings as your needs change, including:
Address of your SMTP server
‘From’ address that will appear in email notifications
To modify email settings:
Open the Email Notification Manager, as described in "To Set Up Email Notifications", above.
In the Actions menu, select SMTP server settings.
The SMTP Server Settings window opens.
Edit the SMTP server settings as required, then click Add (or OK) to save the settings.
If the email recipient will be replying to email notifications, be sure that the “From” address belongs to a system that is actively monitored.
Your modifications become effective immediately.
To Manage and Monitor the Email Log:
In the Email Notification Manager, the lower pane displays the Email Log. The Email Log displays status information and messages about the Email Notification Manager itself, such as whether email notifications were sent successfully or not.
By default, email events are listed in the order they occurred, with the most recent event first. To make it easier to find a specific event, click on the column heads to sort events. You can also reorganize the column by clicking and dragging the column heads.
Double-click on an event to see basic information about the event, including the event type. Click Next to see the next event in the list. (Show Me!)
To make it easier to monitor recent events, you can clear the Email Log.
To clear the Email Log:
Open the Email Notification Manager, as described in "To Set Up Email Notifications", above.
In the Email Notification Manager menu bar, click File, select Clear the event log, then click Email Notifications.
Click Yes to clear the log.
The log is cleared, except for one event reporting that the log was cleared.
To Disable Email Notifications:
Email notifications are enabled by default, but can be disabled, if required. If you disable email notifications, events will be generated but email messages won’t be sent.
Open the Email Notification Manager, as described in "To Set Up Email Notifications", above.
In the Actions menu, select Disable Email Notifications.
Email notifications are disabled.
Note! To re-enable email notifications, repeat Steps 1 and 2, selecting Enable Notifications in Step 2.